Effective Date: June 9, 2025
Last Updated: June 9, 2025
This Privacy Policy explains how Mark Joy ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the Aviation Mechanic Certification Pathway program ("the Program"), including our website, online course materials, community platform, and coaching services.
By using the Program, you consent to the collection and use of your information as described in this Privacy Policy.
We collect information you voluntarily provide when you:
-Register for the Program
-Create an account
-Purchase our services
-Participate in community discussions
-Contact customer support
-Complete assessments or surveys
This may include:
-Name and contact information (email, phone, address)
-Payment and billing information
-Professional background and experience
-Educational history
-Career goals and interests
-Communication preferences
When you use the Program, we automatically collect:
-Device information (IP address, browser type, operating system)
-Usage data (pages visited, time spent, course progress)
-Log files and cookies
-Location data (general geographic area)
-Platform interaction data
We may receive information from:
-Payment processors
-Social media platforms (if you connect accounts)
-Analytics services
-Marketing partners
We use your personal information to:
-Deliver course content and materials
-Process payments and manage subscriptions
-Provide customer support
-Facilitate community participation
-Deliver coaching services (if applicable)
-Track your progress and completion
-Analyze usage patterns and preferences
-Develop new features and content
-Conduct research and analytics
-Optimize user experience
-Test new functionality
-Send course updates and announcements
-Provide technical support
-Share relevant educational content
-Send marketing communications (with consent)
-Respond to inquiries and feedback
-Comply with legal obligations
-Protect against fraud and abuse
-Enforce our Terms and Conditions
-Resolve disputes
-Protect our rights and property
We do not sell your personal information. We may share your information in the following circumstances:
We work with trusted third-party service providers who help us operate the Program:
-Payment processors
-Hosting and cloud storage providers
-Email marketing services
-Analytics providers
-Customer support platforms
These providers are contractually bound to protect your information and use it only for specified purposes.
When you participate in community discussions:
-Your username and profile information may be visible to other members
-Your posts and comments will be visible to the community
-You control what information you share in these public areas
We may disclose your information when required by law or to:
-Comply with legal process or government requests
-Protect our rights or property
-Investigate potential violations
-Protect the safety of users or the public
If we are acquired or merge with another company, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal information against:
-Unauthorized access or disclosure
-Alteration or destruction
-Loss or misuse
Security measures include:
-Encryption of sensitive data
-Secure data transmission (SSL/TLS)
-Regular security assessments
-Access controls and authentication
-Employee training on data protection
However, no system is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as:
-Your account is active
-Needed to provide services
-Required by law
-Necessary for legitimate business purposes
When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have the following rights:
-Request access to your personal information
-Receive a copy of your data in a portable format
-Update or correct inaccurate information
-Modify your profile and preferences
-Request deletion of your personal information
-Close your account
-Opt out of marketing communications
-Choose communication preferences
-Unsubscribe from emails
-Limit how we process your information
-Object to certain uses of your data
To exercise these rights, contact us using the information provided below.
We use cookies and similar technologies to:
-Remember your preferences and login status
-Analyze usage patterns
-Provide personalized contentImprove functionality
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
The Program may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.
If you are located outside Portugal, your information may be transferred to and processed in Portugal or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.
The Program is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
If you are a California, U.S.A. resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
-Right to know what personal information is collected
-Right to delete personal information
-Right to opt out of sale of personal information
-Right to non-discrimination for exercising privacy rights
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:
-Lawful basis for processing your information
-Right to access, rectify, or erase your data
-Right to data portability
-Right to object to processing
-Right to lodge a complaint with supervisory authorities
We may update this Privacy Policy periodically. We will notify you of material changes by:
-Posting the updated policy on our website
-Sending email notifications
-Providing in-app notifications
Your continued use of the Program after changes indicates acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Email:
Phone:
+1 (206) 941-3170
Mail:
Av Gago Coutinho 942, Vila Nova de Gaia, 4405-709 Portugal
Data Protection Officer:
(Not applicable)
This Privacy Policy is effective as of June 9, 2025 and applies to all information collected before and after this date.
By using the Aviation Mechanic Certification Pathway, you acknowledge that you have read and understood this Privacy Policy.